Redian's eKYC Platform turns customer onboarding from a 3-7 day branch process into a 90-second self-service journey. Banks, NBFCs, insurers and brokers use it to verify identity, screen against global watchlists and make risk-based onboarding decisions — without the false rejects, manual queues and compliance gaps of legacy KYC stacks.
What it does
The platform ingests an applicant's ID document, runs OCR and tamper checks, captures a live selfie with passive liveness, performs 1:1 face match and screens the verified identity against sanctions, PEP and adverse-media lists. A configurable decisioning engine returns approve / refer / reject in real time, with a full audit trail attached to every customer file. Edge cases — low-quality scans, name mismatches, sanctions hits — route to a human reviewer dashboard with side-by-side evidence.
Where it fits
It is built for regulated onboarding across BFSI — retail and corporate banking, wallet and UPI players, broker-dealers, NBFCs, life and general insurance, and telco SIM-issuance. It plugs directly into our core banking and policy administration deployments, and into the AML programme for ongoing screening after onboarding.
What you get out of the box
Document recognition for 200+ ID types across India, GCC, EU, UK and Africa (Aadhaar, PAN, passport, EU national IDs, GCC residency cards, Kenyan Huduma, Nigerian NIN). Native connectors to DigiLocker, NSDL PAN verification, CKYC, UIDAI, Smile ID, NIRA and bureau APIs. Liveness that resists print, replay and deepfake attacks. A no-code journey builder so compliance teams can change document requirements, risk thresholds and step-up rules without a release cycle.
Risk and decisioning
The decision engine combines document confidence, biometric score, watchlist matches, device intelligence and configurable bureau pulls into a weighted score. Each rule is versioned, A/B-testable and explainable — when an applicant is rejected, your compliance officer (and the regulator) can see exactly which signal triggered the outcome. Outcomes get richer as your portfolio grows, because the platform learns from reviewer overrides.
Built for compliance reviews
Every artefact — image, score, IP, geolocation, reviewer note — is hashed, time-stamped and retained against your policy. We ship reports tuned to RBI master directions, IRDAI guidelines, FCA SYSC, CBK prudential guidelines and FATF recommendations. Audit packs are exportable in 24 hours, not 24 days.
How it deploys
SaaS on AWS/Azure (Mumbai, London, Frankfurt, Bahrain regions), private cloud, or on-prem behind your firewall for sovereign-data workloads. SDKs for iOS, Android, web and React Native; REST APIs for everything; webhooks for case events. Typical first go-live is 6-8 weeks, including journey design, regulator-aligned reports and integration with your core banking or CRM stack.
Why Redian
We have shipped KYC and AML across three continents — from a Cameroonian Tier-1 bank's core migration to a UK investment bank's SuiteCRM-based KYC remediation. We are CMMI Level 3 appraised, an Advanced Zoho Partner, and our AI/ML practice owns the document classification, signature and liveness models in the platform. Delivery hubs in Noida, Nairobi, Dubai, London and New York mean a regulator-fluent team within your time zone.
Working with Redian
You get a named solution architect, a compliance SME and a delivery pod — not a ticket queue. We co-design the customer journey, configure the risk engine to your risk appetite, and run a controlled rollout: pilot branch, then segment, then portfolio. Post go-live, we operate a 24x7 fraud and abuse desk if you want it.
Ready to see it on your real data?
Bring a sample of your hardest onboarding cases — failed branch verifications, repeat fraud attempts, edge-document types — and we will run them through a sandbox in a working session. Explore real outcomes in our case studies, or contact us to book a 45-minute platform walkthrough with our BFSI lead.
