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Redian Software
Insurance solution

Insurance pricing that actually responds to risk

Real-time, explainable pricing for carriers, MGAs and aggregators — GLM and gradient-boosted models, A/B price tests, SHAP explainability, drift monitoring.

CMMI Level 3 Appraised ISO Certified 200+ enterprises 5 regional hubs 9+ years of BFSI
Outcomes our customers see

The numbers we move.

Production benchmarks from real deployments — not vendor brochures.

  • <100ms

    p95 inference latency

    Real-time quote pricing

  • +4 pts

    Combined ratio improvement

    Insurance pricing engagement

  • Hybrid

    GLM + ML

    Regulator-defensible + accuracy lift

  • SHAP

    Explainability

    Per-quote reason codes

What's in the platform

Capabilities, end to end.

A complete module list — designed to remove the gaps where vendor platforms typically leave you in spreadsheets.

  • 01

    Hybrid GLM + ML modelling

    GLM as regulator-defensible base layer, gradient-boosted residual model for the lift. Best of both — interpretability and accuracy.

  • 02

    Real-time scoring

    Sub-100ms p95 inference at quote time. No batch pre-computation. Every quote is freshly priced against current model.

  • 03

    A/B price testing

    Production rate version control with stratified customer assignment. Statistical-significance-aware termination. Champion-challenger architecture.

  • 04

    Explainability

    SHAP / LIME reason codes per quote. Regulator-ready audit trail. Has held up under IRDAI and FCA review.

  • 05

    Drift monitoring

    Automated alerts when input distributions or model outputs drift. Quarterly retraining triggers. PSI tracking and rate distribution monitoring.

  • 06

    Model governance

    Versioning, evaluation pipelines, approval workflows. Models don't get to production without passing the gate.

Who deploys this

Built for the operating environments we know best.

We've shipped this platform across the most common patterns — find the closest fit to your operating model.

  • P&C carriers

    Motor, property, travel, liability carriers needing competitive pricing with regulator defensibility.

  • Insurtech startups

    Digital-first insurers building pricing as a competitive moat from day one.

  • Aggregators & marketplaces

    Insurance comparison platforms needing real-time pricing across multiple carrier products.

  • MGAs

    Managing General Agents operating binding authority programmes needing pricing engine within risk appetite.

  • Health & life

    Underwriting-heavy products where ML can refine risk assessment beyond traditional actuarial tables.

  • Micro-insurance

    High-volume low-value products where rate accuracy and speed both matter to unit economics.

Implementation

How a rollout unfolds.

Phased, milestone-driven, with parallel-run safety nets where regulators require them.

  1. 01

    Data audit & feature work

    Data quality assessment, feature engineering, baseline GLM. The 30% of effort that actually determines model success.

  2. 02

    Model development

    GLM + gradient-boosted hybrid. Iteration cycles with weekly evaluation. MLflow / SageMaker / Vertex AI infrastructure live.

  3. 03

    Explainability & governance

    SHAP integration, model documentation, governance workflows, regulator-aware audit trail.

  4. 04

    Integration & deployment

    API contracts with PAS or quote-and-buy front-end. Latency tuning. Shadow-mode period.

  5. 05

    Go-live

    Production deployment with champion-challenger setup. A/B testing infrastructure active from day one.

  6. 06

    Monitor & retrain

    Drift monitoring, A/B testing, quarterly model retraining, regulator review absorption, bias audits.

Solution overview

In depth — how this platform runs.

The long-form view of capability, architecture and deployment model.

Insurance pricing is where profit is made or lost — and where most insurers still rely on aging factor tables and gut feel. Redian Software builds ML-augmented pricing and rating engines that sit inside the quote flow, are governed for regulator conversations, and are re-trained on a cadence your actuaries and audit function accept. CMMI Level 3 Appraised, ISO 27001 and 9001 certified, with nine years of insurance and AI/ML delivery across 200+ enterprises from Noida, Nairobi, Dubai, London and New York.

What we deliver

  • Rating engine — rule-driven rating for motor, health, property, commercial and bespoke lines, configurable by underwriter.
  • ML pricing models — GBM, GLM and neural models where the loss history supports it, wired into the quote flow with millisecond latency.
  • Actuarial audit trail — model cards, dataset provenance, drift monitoring, back-testing and versioning ready for the regulator.
  • Explainability — SHAP, LIME and business-language reason codes on every quote.
  • Bias and fairness testing — protected-attribute audits and evidence packs.
  • Underwriter workbench — override, referral and constraint capture with reason codes flowing back into training data.
  • Retraining pipelines — versioned datasets, evaluation harness, human sign-off before promotion, rollback on drift.
  • IntegrationPAS, broker portals, aggregator surfaces and internal rating tools.

Who we build this for

  • Mid-market carriers with enough loss history to train a model
  • MGAs and MGUs needing bespoke pricing logic not supported by generic broker software
  • Aggregators and comparison sites needing sub-second quote generation
  • Reinsurers piloting portfolio-level pricing models
  • Digital-first insurers launching with a data-first pricing strategy
  • Insurance groups consolidating pricing logic across multiple entities under one platform

Our approach

Discovery — problem framing, data audit, loss history review, actuarial policy interviews, feasibility spike. Baseline model — reproducible GLM or GBM baseline against real data in a secure enclave, benchmarked against your current rating. Governance framework — model card, dataset provenance, drift monitoring, bias-testing framework agreed with actuarial and regulator-facing teams. Engineering — production pipelines, MLOps, deployment inside your VPC, latency and SLO targets. Integration and UAT — model in the actual quote flow, underwriter workbench for overrides. Go-live and monitoring — evaluation dashboards, drift alerts, quarterly re-training. Timeline committed at end of Discovery, in writing.

Why Redian for ML pricing

  • Domain-embedded data scientists — insurance engineers, not lab hires learning your business on your dime.
  • Regulator-aware — SHAP, LIME, model cards and bias testing built for IRDAI, FCA, NAIC, IRA Kenya, NAICOM conversations.
  • MLOps in the base plan — versioned datasets, drift monitoring, rollback.
  • CMMI Level 3 Appraised, ISO 27001 and 9001 — governed process auditors accept.
  • Model-neutral — GLM, GBM, neural and hybrid picked per line, not per vendor.
  • 9+ years, 200+ enterprises — production ML in supervised environments, not POCs.
  • Multi-region delivery — Noida, Nairobi, Dubai, London and New York.

Where we have delivered

Pricing and rating programmes for carriers, MGAs and aggregators across India, Kenya, UAE, UK, USA, Canada and Australia, with additional programmes in Nigeria, Ghana, Tanzania, Uganda, Rwanda, Ethiopia, South Africa and Saudi Arabia. Reference deliveries include pricing behind InsureMe — an East African insurance aggregator.

Working with Redian

Send us the lines of business, the loss history you have and the KPI you need to move. A senior data scientist responds inside one business day with a written first read and a feasibility position. NDAs signed on request. Start at /contact or read our AI/ML expertise and insurance practice.

Why Redian

What makes this platform different.

Independent reasons clients pick us over incumbents and over generic global platforms.

  • Regulator-defensible

    GLM base layer + SHAP explainability. Has held up under IRDAI and FCA scrutiny — not just demo-stage ML.

  • Production-grade MLOps

    Versioning, evaluation, drift monitoring, rollback live from sprint 1. Not bolted on for Phase 2.

  • Champion-challenger by default

    New models earn their production rollout through A/B testing — they don't just get deployed and hoped.

  • Insurance ML depth

    We've shipped pricing engines for general insurance, health and life — across the UK, India and Africa.

Tech & integrations

What the platform talks to.

Open APIs, standard integrations, configurable from day one.

  • Python
  • PyTorch
  • TensorFlow
  • scikit-learn
  • XGBoost
  • LightGBM
  • statsmodels
  • GLM
  • MLflow
  • SageMaker
  • Vertex AI
  • SHAP
  • LIME
  • Optuna
  • Airflow
  • dbt
  • Snowflake
  • BigQuery
  • Spark
  • REST APIs
  • Kafka
  • Redis
  • Kubernetes
  • AWS
  • Azure
Proof from production

A deployment that mirrors your use-case.

Real customer · real numbers · real go-live. Most of our work is under NDA — this is one we can share publicly.

InsuranceKenya

Insurance Distribution Platform for Kenya-based Insurance Aggregator

Client · InsureMe

  • Live

    Multi-insurer aggregator

  • M-Pesa

    Secure payment + Lipa PolePole

  • Real-time

    Policy generation

InsureMe — Kenya's digital insurance aggregator — runs on a Redian-built platform comparing policies across insurers, processing M-Pesa payments and issuing policies in real time with NTSA/KRA verification.

Tech stack

AngularNode.jsMySQL
Frequently asked questions

Everything you wanted to ask before the demo.

Don't see your question? Ask us directly →

What's the difference between GLM and ML-based pricing?

GLM (Generalised Linear Models) is the actuarial standard — interpretable, regulator-friendly, but limited to linear relationships. ML (gradient boosting, neural nets) captures non-linear patterns and interactions but is harder to explain. Our engine combines both — GLM base layer for regulator defensibility, ML residual for accuracy lift, SHAP explainability across both.

How explainable are the model decisions?

Every quote ships with SHAP reason codes — top features pulling the rate up, top features pulling it down. Audit-trail per quote, retained for regulator review. We've deployed this under IRDAI and FCA scrutiny.

Can we A/B test price changes in production?

Yes — production rate version control, customer assignment (random or stratified), statistical-significance-aware termination. Champion-challenger setup lets new model versions earn their rollout, not just be deployed and hoped.

What latency do you guarantee at quote time?

Sub-100ms p95 inference latency for typical pricing scenarios. Sub-50ms for streamlined motor and travel pricing. Designed for real-time aggregator and direct-to-consumer quote flows.

How is drift handled in production?

Automated drift monitoring on input distributions (population stability index) and output distributions (rate distribution shift). Alerts at configurable thresholds trigger retraining workflows. Quarterly model review and retraining is standard.

Can the engine work with our existing PAS?

Yes — open REST APIs. We've integrated with BancsBranch, Genelco, Synergetics, Eurobase and several in-house PAS. Also integrates natively with our own PAS for tightest data flow.

Still figuring it out? Tell us your operating environment and we'll send a tailored architecture and pricing within one business day.

Book a demo

Ready for a tailored ML Pricing & Rating Engine walkthrough?

Tell us your regulator, your incumbent system and the outcome — we'll send a demo plan and pricing within one business day.