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Redian Software
Expertise

AI / ML — the stack we ship with

Redian's AI/ML engineering expertise — Generative AI agents, RAG pipelines, ML pricing engines, MLOps, model deployment and intelligent document processing for BFSI and enterprise.

CMMI Level 3 Appraised ISO Certified 200+ enterprises 5 regional hubs 9+ years of delivery
AI / ML Expertise delivery, in numbers

Proof, not promises.

Real benchmarks from production engagements.

  • Since GPT-3

    AI in production

    Before GenAI was a marketing label

  • <100ms

    p95 inference latency

    Real-time scoring in production

  • Hybrid

    GLM + ML + GenAI

    Regulator-defensible + accuracy lift

  • Day 1

    MLOps live

    Versioning, evaluation, drift, rollback

What we deliver

The capabilities our AI / ML Expertise engineers ship.

Production patterns from real engagements — not a stack-marketing checklist.

  • 01

    GenAI agents & copilots

    Customer service agents, underwriter co-pilots, RFP responders, internal knowledge agents. Built with RAG grounded in your real documents.

  • 02

    ML pricing & decisioning

    Insurance pricing, credit risk, dynamic loan terms, churn prediction — with SHAP/LIME explainability and regulator-grade audit trails.

  • 03

    Intelligent document processing

    KYC, claims, policy documents, contracts. OCR + LLM hybrid with human-in-the-loop review and confidence-scored outputs.

  • 04

    Fraud & anomaly detection

    Banking transactions, claims, identity, behavioural patterns. Real-time scoring at production volumes.

  • 05

    MLOps from day one

    Versioned datasets, evaluation pipelines, drift monitoring, rollback. Not Phase 2 work — production engineering from sprint one.

  • 06

    Strategy + delivery, joined up

    AI/ML Consulting & Planning before build; AI/ML Development for the build. One team, no handoff overhead.

Who hires us for AI / ML Expertise

Where this stack fits best.

We've seen the patterns — match yours against the list to find the closest fit to your situation.

  • Banks & lenders

    Fraud, credit scoring, underwriter copilots, document intelligence — production AI in regulator-aware environments.

  • Insurers & brokers

    ML pricing, claims automation, customer service agents — with FCA/IRDAI/CBK-ready controls.

  • AI-first scale-ups

    SaaS products embedding GenAI agents and RAG copilots as core product features, not bolted-on demos.

  • Enterprise IT

    Large enterprises rolling out internal AI agents — knowledge bases, IT helpdesk copilots, document intelligence.

  • Healthcare & pharma

    Clinical document intelligence, intake automation, internal RAG — with HIPAA / GDPR-ready data flows.

  • Data-rich organisations

    Companies with strong data assets needing to turn them into production ML systems.

How we engage

From brief to production.

Transparent, milestone-driven, with clear owners and timeframes at every stage.

  1. 01Week 1

    Outcome alignment

    Business outcome, evaluation metric, success criteria, go/no-go thresholds. Written before any modelling.

  2. 02Weeks 2–4

    Data & feature work

    Data quality assessment, feature engineering, baseline model. ~30% of serious ML effort lives here.

  3. 03Weeks 4–10

    Model development

    Iteration cycles with weekly evaluation against the success metric. MLflow / SageMaker / Vertex AI live from week 1.

  4. 04Weeks 10–12

    Integration & deployment

    Workflow integration, API contracts, latency tuning, production rollout in your VPC. Shadow-mode before live cutover.

  5. 05Ongoing

    Monitor & retrain

    Drift monitoring, A/B testing, quarterly retraining, bias audits, regulator reviews.

AI / ML Expertise in depth

Inside our AI / ML Expertise practice.

The long-form view of how we approach AI / ML Expertise engagements.

Engineers who ship AI to production

We have shipped AI/ML in production for banks, insurers and enterprises since the GPT-3 era — before "GenAI" became a marketing label. Our AI/ML engineers are full-stack: they own model selection, MLOps, evaluation, drift monitoring and the integration into your operating systems.

Models & frameworks

  • Generative AI / LLMs — OpenAI GPT-4 / GPT-4o, Anthropic Claude (Opus, Sonnet, Haiku), Google Gemini, AWS Bedrock, Azure OpenAI, Llama, Mistral.
  • Orchestration & RAG — LangChain, LlamaIndex, Haystack, custom retrieval pipelines with hybrid search.
  • Classical ML — PyTorch, TensorFlow, scikit-learn, XGBoost, LightGBM.
  • Vector & search — Pinecone, Weaviate, Qdrant, pgvector, OpenSearch, Elasticsearch.
  • MLOps — MLflow, SageMaker, Vertex AI, Kubeflow, Weights & Biases.
  • Data engineering — Airflow, dbt, Spark, Kafka, BigQuery, Snowflake.

Where we deploy

  • GenAI agents & copilots — underwriter co-pilots, customer service agents, RFP responders, internal knowledge agents.
  • ML pricing & rating engines — insurance pricing, credit risk, dynamic loan terms, churn prediction.
  • Intelligent document processing — KYC, claims, policy documents, contracts. OCR + LLM hybrid with human-in-the-loop review.
  • Fraud & anomaly detection — banking transactions, claims, identity, behavioural patterns.
  • Predictive analytics — churn, default, NPS, capacity planning.

How we engineer it

  • Models trained or fine-tuned on your data, deployed in your VPC or ours.
  • MLOps from day one — versioned datasets, evaluation pipelines, drift monitoring, rollback.
  • Compliance-aware — bias testing, explainability (SHAP, LIME), regulator-ready audit trails.
  • Real evaluation harnesses — not just "vibes-based" demo passes.

Want to engage us?

See our AI / ML Development practice for build engagements, or AI / ML Consulting & Planning for strategy, ROI and MLOps readiness before a line of code.

Why Redian for AI / ML Expertise

What makes our AI / ML Expertise practice different.

Independent reasons clients pick us over freelancers, agencies and large consultancies.

  • Production-first, not demo-first

    MLOps, evaluation harnesses, drift monitoring and rollback live from sprint 1.

  • BFSI regulator-aware

    Bias testing, explainability, audit trails. Delivered in regulated environments where 'vibes' won't pass review.

  • Vendor-independent

    OpenAI, Anthropic, Bedrock, Azure, open-source — benchmarked against your constraints, not vendor margin.

  • Full-stack AI engineers

    Model selection + MLOps + evaluation + integration. Not data scientists who hand off notebooks.

Tech & tools

The AI / ML Expertise stack we ship on.

Production tooling — not just languages on a CV.

  • OpenAI GPT-4o
  • Anthropic Claude
  • Google Gemini
  • AWS Bedrock
  • Azure OpenAI
  • Llama 3
  • Mistral
  • LangChain
  • LlamaIndex
  • Haystack
  • PyTorch
  • TensorFlow
  • scikit-learn
  • XGBoost
  • Pinecone
  • Weaviate
  • Qdrant
  • pgvector
  • OpenSearch
  • MLflow
  • SageMaker
  • Vertex AI
  • Kubeflow
  • Weights & Biases
  • Airflow
  • dbt
  • Spark
  • Kafka
  • BigQuery
  • Snowflake
  • SHAP
  • LIME
Proof from production

A AI / ML Expertise project we can share publicly.

Most of our work is under NDA — this is one we can share.

BankingAfrica

Core Banking + Digital Channels for a Cameroon-based Bank

Client · Confidential — Cameroon

  • 9 months

    Live in production

  • 250,000+

    Active customers

  • −60%

    Cost-to-serve

Full core banking modernisation plus mobile, internet and agency banking for a Cameroon-based bank — live in 9 months, now serving 250,000+ customers.

Tech stack

JavaSpring BootPostgreSQLKafkaReactKotlinSwiftAWS
Frequently asked questions

Everything you wanted to ask before the call.

Don't see your question? Ask us directly →

How long has Redian been doing production AI/ML?

Since the GPT-3 era — before 'GenAI' became a marketing label. Classical ML and recommendation systems have been in our practice since 2018. We've shipped pricing engines, fraud detection, document intelligence and AI agents in regulated BFSI environments throughout.

Which AI/ML models and frameworks do you use?

Closed: OpenAI (GPT-4o, GPT-4.1), Anthropic (Claude Opus, Sonnet, Haiku), Google (Gemini), AWS Bedrock, Azure OpenAI. Open: Llama, Mistral, Qwen, DeepSeek. Classical ML: PyTorch, TensorFlow, scikit-learn, XGBoost. Choice depends on your latency, cost, privacy and compliance constraints.

Can you fine-tune LLMs on our data?

Yes — both fine-tuning and instruction-tuning on your domain data, plus RAG for cases where fine-tuning isn't worth the cost. We typically recommend RAG first; fine-tuning when accuracy needs the last few percentage points.

How do you handle AI compliance — bias, explainability, audit?

Bias testing on every model before production, explainability through SHAP/LIME for classical ML and prompt-based audit trails for LLMs, full versioning and rollback through MLflow, and regulator-aware controls for BFSI/healthcare.

Do you deploy in our cloud or yours?

Either. Most BFSI clients prefer their own VPC (AWS, Azure, GCP, or on-prem) for data residency. We've also deployed to Redian-managed infrastructure. Your data never leaves your boundary unless you explicitly choose otherwise.

What's the difference between Expertise/AI-ML and the AI/ML Services?

This page covers the engineering stack we ship with. For services, see [AI/ML Consulting & Planning](/services/ai-ml-consulting) (strategy before code) and [AI/ML Development](/services/ai-ml-development) (the build engagement).

Engage Redian

Ready to ship with AI / ML Expertise?

Tell us the role, the seniority and the time-zone overlap you need — a senior engineer will send three pre-vetted profiles within a week.