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Redian Software
Banking solution

Ridge — cloud LOS + LMS for NBFCs, MFIs and SACCOs

Ridge is a cloud Loan Origination and Loan Management System for NBFCs, MFIs and SACCOs across India, East Africa and beyond — regulator-ready, mobile-money native. Free trial at ridge.rediansoftware.com.

CMMI Level 3 Appraised ISO Certified 200+ enterprises 5 regional hubs 9+ years of BFSI
Outcomes our customers see

The numbers we move.

Production benchmarks from real deployments — not vendor brochures.

  • Multi-country

    Regulator profiles

    RBI, SASRA, CBK, CBN, BCEAO — configurable per tenant

  • LOS + LMS

    One cloud platform

    Origination, servicing, collections and reporting in one stack

  • 99.9%

    Uptime SLA

    Region-resident cloud, encrypted, daily backups

  • 100K+

    Scales per tenant

    500 to 100,000+ borrowers on the same instance

What's in the platform

Capabilities, end to end.

A complete module list — designed to remove the gaps where vendor platforms typically leave you in spreadsheets.

  • 01

    Borrower & member management

    KYC and KYB, national-ID validation (Aadhaar / PAN / KRA / national ID), CRM, share capital, deposits, borrower / member portal on mobile browser.

  • 02

    Loan Origination System

    Application capture, credit-bureau pulls (CIBIL, CRB, TransUnion), scorecards, underwriting workflow, guarantor / co-obligor check, e-signature, disbursement.

  • 03

    Repayments & collections

    Mobile-money reconciliation (M-Pesa, MoMo, Airtel), UPI / NACH / e-mandate for India, check-off ingest, auto-allocation across principal, interest, penalty, insurance.

  • 04

    Regulator reporting

    RBI IRAC and DNBS returns for NBFCs India, SASRA SS-1 to SS-9 for SACCOs Kenya, CBK microfinance returns, IFRS-9 ECL — from live data, no spreadsheets.

  • 05

    General ledger & GL controls

    Double-entry accounting, chart of accounts pre-configured per lender type, trial balance, P&L, balance sheet, cashflow — audit-ready per country.

  • 06

    Multi-country, cloud-hosted

    Region-resident deployment (India, Kenya, MEA), 99.9% uptime SLA, encrypted daily backups. Regulator updates shipped automatically to every tenant.

Who deploys this

Built for the operating environments we know best.

We've shipped this platform across the most common patterns — find the closest fit to your operating model.

  • NBFCs in India

    MSME lenders, consumer-durable financiers, gold-loan NBFCs, LAP specialists, Type I to Type III NBFCs — RBI IRAC and DNBS compliant.

  • MFIs across Africa & South Asia

    Group-lending, JLG, individual micro-loans, agri-finance and women-focused lenders — with mobile-money-native collections.

  • SACCOs & credit unions

    Teachers, government and payroll SACCOs, matatu / boda SACCOs, DT-SACCOs — SASRA-aligned end to end, IPRS / KRA integrations native.

  • Digital lenders & fintechs

    Pilot-stage lenders that need a compliant, cloud-native LOS/LMS back-office without building it — API-first, extensible, deploy-fast.

  • Housing & investment cooperatives

    Long-tenor loans, share-based membership, dividend mechanics — Ridge configures without code changes for cooperative structures.

  • Multi-country lender groups

    Groups with entities across India, East Africa and MEA — one Ridge instance per tenant with country-specific regulator profiles.

Implementation

How a rollout unfolds.

Phased, milestone-driven, with parallel-run safety nets where regulators require them.

  1. 01

    Start the free trial

    Sign up at ridge.rediansoftware.com. No credit card. Instant tenant, sample data, all modules unlocked — LOS and LMS.

  2. 02

    Configure & test

    Pick your regulator profile (RBI, SASRA, CBK, etc.), configure loan products, chart of accounts and branches. Onboard test borrowers, run a test disbursement and repayment cycle.

  3. 03

    Data migration

    We extract borrowers, loans and savings from your current system, cleanse and validate, and run three trial migrations before live cutover.

  4. 04

    Train & UAT

    Officer and back-office training on Ridge (half-day per role), UAT with real workflows, dry-run of month-end and regulator report generation.

  5. 05

    Go live

    Cutover on your chosen date. Parallel run with legacy until cutover is proven safe. Hypercare support throughout.

  6. 06

    Run mode

    SLA support, quarterly product updates, regulator-change absorption (RBI, SASRA, CBK etc.), new-product configuration when you need it. You focus on portfolio.

Solution overview

In depth — how this platform runs.

The long-form view of capability, architecture and deployment model.

One cloud platform for the full lending lifecycle

Ridge is Redian Software's own cloud Loan Origination System (LOS) + Loan Management System (LMS) for lenders across markets — non-bank financial companies (NBFCs) in India, microfinance institutions (MFIs) in Africa and South Asia, and SACCOs and credit unions in Kenya, Uganda, Tanzania, Rwanda and beyond. From application capture to underwriting, disbursement, servicing, collections, provisioning and regulator reporting — all in one platform, hosted in the cloud, live in weeks not quarters.

Nothing to install. Nothing to server-manage. Nothing to explain to your auditor about "where the data lives" — Ridge is multi-tenant, region-resident, encrypted end-to-end, with a full audit trail from day one.

Start a free trial at ridge.rediansoftware.com — no credit card, real data, real workflows.

Start free trial

What Ridge does out of the box

Loan Origination (LOS)

  • Customer & member management — KYC capture, national-ID validation (Aadhaar / PAN / KRA / national ID per market), CRM, KYB for group and corporate borrowers.
  • Application capture — configurable forms per loan product, mobile-first officer app, member self-service on a phone browser, document upload with OCR.
  • Credit decisioning — configurable scorecards, credit-bureau pulls (CIBIL / Experian / CRB / TransUnion Africa where applicable), policy rules engine, deviation workflows.
  • Underwriting & credit committee — multi-level approval workflow, guarantor selection with share-book / co-obligor check, deviation tracking, e-signature.
  • Disbursement — bank transfer, mobile money (M-Pesa / Airtel Money / MoMo / UPI), cheque, cash — with reconciliation on the back-end.

Loan Management (LMS)

  • Loan products — reducing balance, flat, IRR, EMI, bullet, Islamic (Murabaha) products. Configurable fees, grace periods, penalty rules, repayment cycles, currency.
  • Repayments & collections — mobile-money reconciliation, UPI/e-mandate/NACH ingest for India, check-off for salaried borrowers, standing orders, IVR / SMS / WhatsApp collection nudges, auto-allocation across principal / interest / penalty / insurance.
  • Provisioning & NPA — regulator-aligned classification (RBI IRAC for India, SASRA for Kenya, CBK / CBN / BoT for East + West Africa), IFRS-9 expected credit loss, auto-provisioning, restructuring, write-off workflow.
  • General ledger — double-entry accounting, chart of accounts pre-configured per lender type, trial balance, income statement, balance sheet, cashflow.
  • Regulator reporting — RBI returns for NBFCs, SASRA SS-1 to SS-9 for SACCOs, CBK microfinance returns, IFRS-9 disclosures — generated from live data, no spreadsheet gymnastics before deadlines.
  • Member / borrower portal — check balance, apply, view statement, request top-up, upload documents from a phone browser.

Multi-country by design

Ridge ships with regulator profiles per country — the classification bands, prudential ratios, return formats and audit obligations that apply to a lender are configuration, not code. Switch on the profile that matches your licence and Ridge handles the rest.

  • India — RBI IRAC classification (Standard / SMA-0/1/2 / Sub-Standard / Doubtful / Loss), NBFC returns (DNBS-01 through DNBS-14), CIC reporting, GST, TDS, e-mandate / NACH / UPI Autopay.
  • Kenya — SASRA Prudential Guidelines, SS-1 to SS-9 returns for DT-SACCOs, FRC AML/CFT alignment, M-Pesa Daraja + Pesalink native, KRA integration, KYC via IPRS.
  • Uganda, Tanzania, Rwanda, Zambia — country-specific microfinance and cooperative regulator profiles, mobile-money rails (Airtel Money, MTN MoMo, Tigo Pesa, Zamtel), central-bank returns.
  • West Africa & MEA — CBN / BCEAO / SAMA profiles configurable at deployment.

One platform, one codebase, per-tenant regulator profile. New country? We add the profile — you inherit it.

Payments and rails — native, not bolted on

Ridge ships pre-integrated with the payment infrastructure lenders actually use in each market.

  • India — UPI Autopay, NACH e-mandate, IMPS, RTGS/NEFT, IMPS P2A, Razorpay / Cashfree / Paytm collection.
  • Kenya & East Africa — M-Pesa (Paybill, Till, C2B, B2C, STK Push), Pesalink, Airtel Money, MTN MoMo, Tigo Pesa, RTGS/EFT.
  • Aggregators & bureaux — Cellulant, Interswitch, Direct Pay Online, TransUnion Africa CRB, CIBIL, Experian, Equifax.
  • Check-off — ingest employer check-off files, allocate against expected instalments, flag shortfalls automatically.

The Payments team spends their day on reconciliation exceptions, not integration.

Why cloud, why now

Small and mid-sized lenders in India, East Africa and MEA are being pushed on three fronts at once — regulators (RBI, SASRA, CBK, CBN, BCEAO) are tightening capital adequacy and reporting cadence, borrowers expect the same convenience they get from fintech unicorns, and the cost of running your own IT team, servers and backups has stopped making sense at any but the largest institutions.

Ridge is our answer. The lending platform we have deployed as bespoke installations for Tier-2 African banks and MFIs, re-packaged as multi-tenant SaaS for the mid-market — same engineering, same regulator-grade audit trails, a fraction of the cost.

  • No servers to buy or maintain — Ridge runs on cloud infrastructure with 99.9% uptime SLA and encrypted daily backups.
  • New features every quarter — you inherit them automatically, at no extra cost.
  • Regulator changes absorbed once — when RBI, SASRA, CBK or CBN updates a return format or ratio calculation, we ship the change to every Ridge tenant on the same day.

Ridge vs building your own or running a legacy install

  • Legacy on-premise LOS/LMS — you own the licence, the server, the DBA, the backup tape and the regulator-update project. Every rule change is your project to deliver.
  • Building your own — attractive in a slide, expensive in reality. Two years and $200K+ to reach where Ridge is on day one, and you inherit the maintenance liability forever.
  • Ridge (cloud SaaS) — monthly subscription, no capex, no server room, no in-house DBA. Regulator updates arrive automatically. You focus on portfolio growth, not infrastructure.

Simple, per-tenant pricing

Ridge is priced per-institution with three tiers based on active borrower count. No per-transaction fees, no per-loan surcharge, no percentage-of-portfolio nonsense.

Tier Active borrowers Includes
Starter Up to 2,000 Full LOS + LMS, mobile-money integrations, regulator returns, borrower portal, email support.
Growth 2,000 – 25,000 Everything in Starter + check-off, bank integrations, bureau pulls, dedicated onboarding, SLA support.
Enterprise 25,000+ Everything in Growth + white-label branding, custom integrations, dedicated success manager, 24×7 SLA, single-tenant option.

Every tier includes a free trial period. First-year discounts available for lenders migrating from a legacy on-premise system.

Start free trial

Who Ridge is for

Ridge is designed for the mid-market segment of the lending industry across our operating countries — 500 to 100,000-borrower institutions that have outgrown spreadsheets or a single-purpose lending tool but do not need a bespoke million-dollar core banking rollout.

  • NBFCs in India — MSME lenders, consumer-durable financiers, gold-loan NBFCs, LAP specialists, Type I to Type III NBFCs.
  • MFIs across Africa and South Asia — group-lending and JLG models, individual microloans, agri-finance, women-focused lending.
  • SACCOs, cooperatives and credit unions — teachers' SACCOs, matatu / boda SACCOs, government-payroll SACCOs, housing cooperatives, DT-SACCOs stepping into deposit-taking.
  • Digital lenders and fintechs — pilot-stage lenders that need a compliant back-office without building it from scratch.

Larger Tier-1 institutions typically want a bespoke deployment with private cloud, custom integrations and dedicated support — we do those too. Talk to our BFSI team and we will point you to the right shape.

About Redian Software

Redian is a CMMI Level 3 Appraised enterprise software company. We have delivered core banking, digital channels and lending platforms for banks, MFIs and NBFCs across India, Kenya, Cameroon, Uganda and Zambia since 2016. Ridge is our lending-focused SaaS product — the same engineering DNA that runs regulated banks, packaged for the mid-market lender.

Ready to see Ridge on your own portfolio's data? Start the free trial — you will be posting a test disbursement in ten minutes.

Why Redian

What makes this platform different.

Independent reasons clients pick us over incumbents and over generic global platforms.

  • Built by a core banking team

    Ridge is not a startup lending tool. It is our bank-grade LOS/LMS platform, re-packaged as SaaS for the mid-market lender. Same audit trail, same reconciliation discipline, same regulator alignment.

  • Region-resident data by tenant

    India tenants sit in Mumbai / Hyderabad, East Africa tenants in Nairobi / Cape Town, MEA tenants in Dubai. Your borrower data and portfolio stays in-country — RBI / SASRA / DPA-compliant by design.

  • Multi-rail payments native

    Direct integration with M-Pesa Daraja, Airtel Money, MTN MoMo, UPI Autopay, NACH e-mandate, Pesalink, RTGS. No middleware, real-time reconciliation.

  • Deployed across four countries

    The Ridge platform engine runs behind live NBFC, MFI, SACCO and banking deployments in India, Kenya, Cameroon, Uganda and Zambia. You inherit that hardening.

Proof from production

A deployment that mirrors your use-case.

Real customer · real numbers · real go-live. Most of our work is under NDA — this is one we can share publicly.

BankingAfrica

Core Banking + Digital Channels for a Cameroon-based Bank

Client · Confidential — Cameroon

  • 250,000+

    Active customers

  • −60%

    Cost-to-serve

Full core banking modernisation plus mobile, internet and agency banking for a Cameroon-based bank — live in 9 months, now serving 250,000+ customers.

Tech stack

JavaSpring BootPostgreSQLKafkaReactKotlinSwiftAWS
Frequently asked questions

Everything you wanted to ask before the demo.

Don't see your question? Ask us directly →

Is Ridge just an LMS, or a full LOS + LMS?

Both, on one platform. Ridge covers the full lending lifecycle — application capture, KYC, credit decisioning, credit-bureau pulls, underwriting workflow, disbursement (bank / mobile money / cheque), servicing, collections, provisioning, GL and regulator reporting. You can subscribe to the whole platform, or just LOS or just LMS if you already run the other half elsewhere.

Which countries and regulators does Ridge support?

Ridge ships with regulator profiles per country — RBI IRAC and DNBS returns for NBFCs in India, SASRA SS-1 to SS-9 for Kenyan SACCOs, CBK microfinance returns, plus Uganda, Tanzania, Rwanda, Zambia and MEA profiles configurable at deployment. Prudential ratios, classification bands and return formats are configuration, not code. New country? We add the profile — every tenant inherits it.

Who is Ridge built for — NBFCs, MFIs or SACCOs?

All three, plus digital lenders and cooperatives. Ridge is designed for the 500 to 100,000-borrower mid-market — NBFCs (MSME, gold, LAP, consumer), MFIs (JLG, individual, agri, women-focused), SACCOs and credit unions, and pilot-stage fintech lenders. Larger Tier-1 institutions typically want a bespoke deployment — we do those too.

How does Ridge handle mobile money and payments reconciliation?

Native. Ridge is directly integrated with M-Pesa (Paybill, Till, C2B, B2C, STK Push), Airtel Money, MTN MoMo, Tigo Pesa, UPI / NACH / e-mandate for India, RTGS/EFT rails, and the main bank aggregators (Cellulant, Interswitch, Direct Pay Online, Razorpay, Cashfree). Every transaction is auto-matched to a borrower and repayment schedule. Only the unmatched exceptions surface for a human — typically under 2% of volume.

Can I try Ridge before I commit?

Yes — go to ridge.rediansoftware.com and start a free trial. No credit card. Real data, real workflows. Onboard a few test borrowers, run a test disbursement, ingest a check-off file, generate the regulator-format reports. Trial data is preserved if you convert to a paid plan.

How long does it take to move from our current system to Ridge?

The shape depends on your legacy system, data volumes and cycle count. Delivery moves through data cleansing and mapping, three-cycle trial migration and reconciliation, user training and dry-run, then live cutover with a parallel run against legacy. We do this work — you do not need internal engineers — and commit a written timeline at the end of Discovery.

Where is Ridge hosted? Is my data country-resident?

Ridge is region-resident by tenant. India tenants sit in Mumbai or Hyderabad AWS/Azure regions; East Africa tenants sit in Nairobi- or Cape Town-resident cloud; MEA tenants in Dubai. Encrypted at rest and in transit, daily backups with 30-day retention, 99.9% uptime SLA. Regulator inspectors get read-only role-based access via the audit portal.

What if our institution grows past the tier limit mid-year?

You move up seamlessly and are billed pro-rata for the new tier. There is no data migration, no downtime, no re-training — Ridge scales with you from 500 to 100,000+ borrowers on the same instance.

What happens to my data if I decide to leave Ridge?

You own your data. On exit we deliver a complete data export in your preferred format (SQL dump, CSV, or your incoming system's native import format) and we do not delete anything for 90 days after cancellation. No lock-in games.

Still figuring it out? Tell us your operating environment and we'll send a tailored architecture and pricing within one business day.

Book a demo

Ready for a tailored Ridge — Cloud LOS & LMS for NBFCs, MFIs and SACCOs walkthrough?

Tell us your regulator, your incumbent system and the outcome — we'll send a demo plan and pricing within one business day.