Redian Software is a Salesforce Consulting Partner with nine years and 200+ enterprises of production CRM delivery behind us — CMMI Level 3 Appraised, ISO 27001 and 9001 certified, with engineers who write Apex, LWC and Flow in production, not just configure clicks. We ship from Noida, Nairobi, Dubai, London and New York, with consultants embedded inside our BFSI, insurance and enterprise-operations practices.
What we deliver
- Sales Cloud — pipeline, forecasting, quota model, opportunity workflows, territory management and revenue reporting.
- Service Cloud — case management, telephony CTI, omni-channel routing, knowledge base, chat and case-swarming workflow.
- Marketing Cloud and Account Engagement (Pardot) — journey design, scoring, drip campaigns and revenue attribution.
- Financial Services Cloud — banking, wealth and insurance verticals wired to your PAS, LOS or core.
- Health Cloud and Nonprofit Cloud for regulated healthcare and NGO customers.
- Apex, LWC and Flow engineering — where declarative config runs out; secure, testable, packaged.
- Data migrations — Salesforce to Salesforce, or from HubSpot, Dynamics, SugarCRM, Zoho, SuiteCRM and spreadsheets with three-cycle trial migration.
- Integrations — telephony, marketing, billing, payments, PAS, LOS and core banking, ERP, and document AI.
- Adoption programme — role-based training, named change champions, post-go-live coaching.
Who we build this for
- Sales and service leaders replacing an under-adopted first-generation Salesforce
- BFSI groups deploying Financial Services Cloud across banking, wealth or insurance lines
- Insurers and brokers extending Sales/Service Cloud with pricing, quote-bind or claims flows
- Enterprise IT teams consolidating a portfolio of orgs post-M&A
- Distributed field-sales teams across India, Africa, the Middle East, the UK and North America
- Salesforce customers looking for a partner who will actually challenge the roadmap rather than upsell
Our approach
Discovery — process interviews, current org audit (technical debt, unused features, adoption metrics), integration map and a written proposal. Design — object model, security model, automations and UX prototypes validated with operators. Build — declarative configuration and Apex/LWC engineering to the agreed design, with pull-request discipline and CI/CD. Data migration — three-cycle trial migration to UAT before live cutover. UAT and training — role-based training, adoption dashboards, named champions. Go-live and hypercare — staged cutover, named support engineers, weekly adoption readouts. Run and evolve — quarterly business reviews tied to revenue and NPS. Timeline committed at end of Discovery, in writing.
Why Redian for Salesforce
- Consulting Partner with production engineering depth — Apex, LWC and Flow written in-house, not sub-contracted.
- CMMI Level 3 Appraised, ISO 27001 and 9001 — governed delivery discipline most consulting partners cannot evidence.
- BFSI and insurance depth — Financial Services Cloud implementations under RBI, FCA, IRDAI, CBK, NAICOM oversight.
- Vendor-neutral — we also deliver Zoho, SuiteCRM, Microsoft Dynamics and Odoo; we tell you when Salesforce is not the right answer.
- 9+ years, 200+ enterprises — the delivery playbook is real.
- Adoption-first — training, champions and coaching in the base plan.
- Multi-region delivery — Noida, Nairobi, Dubai, London and New York.
Where we have delivered
Salesforce programmes across India, Kenya, UAE, UK, USA, Canada and Australia, with additional work in Nigeria, Ghana, Tanzania, South Africa and Saudi Arabia. Financial Services Cloud implementations delivered under RBI, IRDAI, FCA and CBK supervision.
Working with Redian
Send us the org context — new build, replatform, migration off another CRM, or a stalled programme that needs rescue — and a senior Salesforce consultant responds inside one business day with a written first read and a phased proposal. NDAs signed on request. Start at /contact or compare against our Zoho, SuiteCRM and Microsoft Dynamics practices if you are weighing platforms.
