To make SuiteCRM available for customer support and call center users, Asterisk will help for both inbound and outbound call centers. Redian Software delivers seamless SuiteCRM Integration with Asterisk telephony/IPBX systems.
Features:
- Call Popup: incoming and outgoing calls and also allowing to open contact, edit call details. It checks Caller ID of the calling person against Contact, Accounts and Lead Modules.
- Click to Call from Contact, Accounts and Leads module.
- Complete call logs with automatic relations on leads/contacts module and automatic user assignment.
- Can work with any version any edition of SuiteCRM.
- Facility to link to recording files of each and every recordings.
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