Digital Transformation for SMB/MSME in manufacturing with Zoho

Redian Software and Zoho Corporation bring the webinar on Digital Transformation for SMB/MSME in manufacturing with Zoho.

The manufacturing sector across the globe is badly affected by COVID-19 and going through a tough phase. In the current situation, SMB/MSME would require to transform their business from various aspects. Digital transformation is one of the key areas in helping these businesses to overcome the crises.

This webinar brings interesting facts about how SMB/MSMS in the manufacturing sector can utilize Zoho solutions in transforming their businesses and can get better prepared for the future.

Why Manufacturing SMBs Needed Cloud Tools in 2020

The May 2020 lockdowns exposed how dependent mid-sized factories still were on paper job cards, spreadsheets emailed between supervisors, and ERP systems that could only be accessed from the office floor. Order books shrank overnight, supplier lead times stretched, and finance teams had no remote visibility into receivables. The session focused on practical Zoho One modules that small manufacturers could deploy in days rather than months: Zoho CRM for distributor and dealer pipelines, Zoho Inventory for multi-warehouse stock, Zoho Books for GST-compliant accounting, and Zoho Creator for shop-floor apps replacing paper checklists.

Our consulting team walked through real implementations from the Noida and Nairobi delivery centres, showing how the same suite scaled from a 40-person fabrication unit to a multi-plant auto-component supplier. The emphasis was on stitching pre-sales, production, dispatch and collections into one data model rather than buying point tools that would need integration later.

What This Means in 2026

Most of the playbook from this webinar still applies, only the urgency has shifted from survival to growth. Manufacturers that digitised during the pandemic are now layering AI-assisted forecasting, IoT-driven OEE dashboards and supplier portals onto the same Zoho foundation. Readers landing on this archive piece can pick up where the 2020 conversation left off through our Zoho expertise practice(/expertise/crm/zoho) and the broader CRM and ERP implementation services(/services/crm-erp-implementation) we deliver across India, the GCC and East Africa.

If you run an SMB or MSME unit and are evaluating whether Zoho One is still the right backbone for your operations, our team is happy to share comparable case studies(/case-studies) and walk you through a current scoping exercise. Reach out via the contact page(/contact) to set up a discovery call with the manufacturing practice.