Salesforce Partner — enterprise CRM built for scale
Salesforce Partner delivering Sales, Service, Marketing, Experience, Financial Services and Health Cloud rollouts — with Apex and Lightning Web Components engineering — for banks, insurers, mid-market enterprises and global teams.
Salesforce Partner status recognises Redian's implementation, customisation and integration capability across the Salesforce Customer 360 platform.
Salesforce Partner
About the Salesforce partnership
Salesforce is the enterprise CRM standard, but the value depends entirely on how it's implemented. Most stalled Salesforce programmes fail on the same three problems — flat clicks-only configuration where code is needed, missing integration into the customer's actual data stack, and an in-house admin team who inherit a build they can't extend.
Our Salesforce practice is built to solve exactly those failure modes. We deliver end-to-end across Sales Cloud, Service Cloud, Marketing Cloud (plus Pardot / Account Engagement), Experience Cloud, Financial Services Cloud, Health Cloud and Salesforce Industries (Vlocity). Every engagement pairs certified Salesforce consultants with senior Apex, Lightning Web Components and Flow developers — no clicks-only handoff, no offshore black-box builds.
We've delivered Salesforce for BFSI clients — Financial Services Cloud rollouts with core-banking integration, agency and broker portals on Experience Cloud, claims workflows on Service Cloud — and for mid-market enterprises modernising off legacy CRM (Siebel, Microsoft Dynamics, custom builds). Deep integration expertise across MuleSoft, REST APIs, ETL and event-driven patterns; regulator-grade audit trails; and a documented handover so your admin team can extend the build without going back to a vendor.
The partnership in figures.
Partner
Salesforce accreditation
Implementation · Customization · Integration
7+ clouds
Deployed across
Sales, Service, Marketing, Experience, FSC, Health, Industries
5 hubs
Delivery regions
India, Kenya, UAE, UK, USA
Apex + LWC
Beyond clicks
Production-grade custom development
Capabilities across the Salesforce stack
Sales, Service, Marketing Cloud implementations
Multi-cloud Salesforce rollouts — Sales pipeline and forecasting, Service omnichannel and knowledge, Marketing Cloud journeys, Pardot / Account Engagement — deployed as one connected Customer 360, not siloed clouds.
Financial Services & Health Cloud for regulated industries
Financial Services Cloud for banks, wealth managers and insurers — customer relationship-hierarchy, referral tracking, life-events, regulator-ready audit. Health Cloud for healthcare providers and life sciences.
Experience Cloud portals
Branded customer, partner, broker and agent portals on Experience Cloud — self-service, quoting, case submission, document upload — deeply integrated with Sales and Service Cloud data.
Apex + Lightning Web Components engineering
Complex business logic, custom UI components and headless integrations built as production Apex + LWC — versioned, tested, deployment-pipeline managed. Never clicks-only where code is needed.
Integration & data migration
MuleSoft, REST APIs, event-driven middleware, ETL from Siebel / Dynamics / custom CRM into Salesforce. Multi-year data history, referential integrity and clean cutover.
Managed services and admin enablement
Post-go-live SLA support plus admin enablement — your in-house team inherits a build they can extend, with documented governance, deployment discipline and a runbook rather than a vendor lock-in.
Why customers choose Redian as their Salesforce partner
Certified consultants + code depth
Certified Salesforce consultants paired with senior Apex and Lightning Web Components engineers. No clicks-only handoff and no black-box offshore builds — one accountable team from discovery to run.
BFSI-native Salesforce practice
Financial Services Cloud rollouts with core-banking integration, agency portals on Experience Cloud, claims workflows on Service Cloud — Redian's domain depth in banking and insurance goes into every configuration decision.
Integration is the deliverable
Salesforce that doesn't talk to your core, ERP and data lake is a very expensive contact list. We treat MuleSoft, REST integration and event-driven middleware as first-class deliverables, not phase-2 wishlist items.
Your admin team inherits a build they can extend
Documented governance, deployment pipelines and a genuine handover — so your in-house Salesforce team is not permanently dependent on the vendor who built it.
Frequently asked about our Salesforce practice
- Which Salesforce clouds do you implement?
- Sales Cloud, Service Cloud, Marketing Cloud (plus Pardot / Account Engagement), Experience Cloud, Financial Services Cloud, Health Cloud and Salesforce Industries (Vlocity). Most engagements are multi-cloud, deployed as one connected Customer 360.
- Do you build custom Apex and Lightning Web Components?
- Yes — that's core to our practice. Complex business logic, custom UI components, headless integrations and event-driven patterns are all built as production Apex and LWC, versioned in source control, unit-tested, and shipped through a proper deployment pipeline.
- Do you handle Salesforce integration with core banking, ERP or legacy CRM?
- Yes. MuleSoft, REST APIs, event-driven middleware and ETL from Siebel, Microsoft Dynamics, custom CRM and homegrown builds. Data-migration engagements include multi-year history, referential integrity and parallel cutover discipline.
- Can you handle Salesforce for regulated industries?
- Yes — Financial Services Cloud for banks, wealth managers and insurers, Health Cloud for healthcare, plus regulator-grade audit trail, permission-set governance and change-management workflows required for SOX, GLBA, HIPAA, IRDAI, FCA and CBK reviews.
- Will our internal Salesforce admin team be able to maintain what you build?
- Yes — that's a deliverable, not an accident. Every engagement ends with documented governance, a deployment pipeline, a runbook and admin enablement. Post-go-live SLA support is available on top, but your in-house team should be able to extend the build without us.
- How does the Salesforce partner status change what we get?
- Access to Salesforce's partner support channels for escalations, deployment tools, roadmap visibility and early-access programmes. In practice, faster case resolution when things go wrong and better alignment with Salesforce's official upgrade path.
Ready to engage Redian for your CRM rollout?
Tell us what you're building and we'll come back within one business day with a scoping conversation and a phased delivery plan.