Travelling is one of the fascinating hobbies that everyone has. Be it a short weekend tour or a long holiday or sometimes just an adventurous tour to explore new places people from across the world travel more often than earlier times. As the world is changing and technology is developing with each passing day travel companies also take things don’t leave any stone unturned to provide the best customer services to the travelers.
Having a website is not an uncommon thing today for any company be it a travel or any other product or services. But using it as an important tool for B2C is definitely something that one must know about. In today’s busy life how often people visit travel company offices and search for tour details? The answer is ten in a million. The rest of the mass go online to search for an itinerary, tour cost, hotels, cars and finally air tickets. Many a company these days opt for such cutting-edge solution that gives the company immense opportunity to make things easier for the customers.
Talking about the cutting-edge solution for travel companies it surely depicts the one stop IT solution for the companies that help the agencies to connect with their customers in smoother and easier way now. From itinerary to bookings anything and everything are just a click away.
A number of cutting-edge solutions for travel technology can be listed as follows:
- E-commerce solution
- Customer relationship management
- Hotel Booking Engine support
- Sub Agency modules for the booking for sub-agencies in travel industry
- For air ticketing, there are modules like GDS and LLC that stand for Global Distribution System and Low-Cost Carrier respectively.
All these and more solutions are widely used by the travel companies to make better B2C communication. These cutting-edge solutions in travel technology allows the customers to book from air tickets to hotels, cars including parking costs and so on through online services.
As mentioned earlier, an air ticketing solution provides significant support. Various air ticketing modules, including Sabre, Galileo, and Amadeus, are widely used by travel companies. These modules enable customers to conveniently purchase air tickets online and plan their tours with flexibility. Tasks like buying tickets, web check-in, and seat selection can be efficiently handled from home before embarking on a journey. These solutions contribute to making travel arrangements much more accessible and convenient for customers.
These solutions, particularly Galileo, also offer hotel booking capabilities in addition to air ticketing. This feature allows travel companies to establish connections not only with customers but also with other businesses such as hotels, vehicle companies, and ticketing services. Traveling has become a favorite and common activity, and the significant advancements in cutting-edge travel solutions have played a crucial role. These solutions not only enhance the connection between companies and customers but also create vast opportunities for business expansion.