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In the quickly changing financial landscape of today, mobile banking is emerging as a revolutionary force that is changing how people interact with money all over the world. The numbers paint a clear picture, from the busy streets of London to the center of New York City: more than 53% of adults in the UK […]
How mobile banking can cut cost for banks and micro-finances Read More »
Successful customer relationship management is essential in today’s business environment. The adoption of Customer Relationship Management (CRM) systems is becoming more and more important as businesses navigate the digital landscape. According to a Fortune Business Insights report, the global CRM market has experienced significant growth and is expected to continue growing, with a projected value
How can CRM collect leads from multiple channels Read More »
In the dynamic banking landscape of Africa, digital transformation is recognized as crucial by 96% of institutions for their growth. Moreover, central to banking strategies is the goal of delivering superior customer service. As we traverse borders, CRM systems transcend their role as mere tools; they become indispensable components for growth. Whether navigating the vibrant
How a CRM can accelerate the growth of banks Read More »
On the 11th of January 2024, the Redian Software team embarked on an extraordinary journey at the Odoo Roadshow 2024 in Nairobi, Kenya. Held at the prestigious Emara Ole Sereni, gathered a diverse audience of entrepreneurs, senior managers, technology enthusiasts, business enthusiasts, startup enthusiasts, marketing and sales professionals, software developers and so many more. The atmosphere was electric, and the event promised to open doors to new possibilities and
Redian Software attended Odoo Roadshow 2024 in Nairobi, Kenya Read More »
Businesses are continuously looking for dependable and creative ways to optimize their operations within the dynamic world of customer relationship management (CRM) software. Numerous organizations now turn to SuiteCRM, a potent open-source CRM platform. Redian Software stands out as a reliable partner when it comes to SuiteCRM implementation and customization, providing specialized solutions to fulfill
Why Companies choose Redian Software for SuiteCRM Development and Customization? Read More »
Redian Software and Accura Scan have joined forces to tackle the growing issue of identity fraud in the banking, financial services, and insurance sectors. With Accura Scan’s cutting-edge identity verification technology and Redian Software’s software development expertise, the partnership aims to enhance security measures and protect against fraudulent activities. Additionally, by leveraging their respective strengths,
The world of banking is undergoing a rapid transformation, blending traditional services with cutting-edge technologies to meet the diverse needs of customers. One standout development in this evolution is the integration of Point of Sale (POS) technologies into banking systems, bringing financial services directly to customers’ doorsteps. This shift not only redefines traditional banking but
POS-based Banking System – How Banking is Going to the Doorstep of Customers Read More »
Picture this: As you’re going about your day, suddenly, out of the blue, your bank sends you a friendly notification. Surprisingly, it’s not about a low balance or an overdraft warning; instead, it’s a thoughtful suggestion tailored just for you. But how does this happen? Well, it’s all thanks to the magic of AI and
AI/ML – based Analytics Unleashing New Possibilities in Finance Read More »
In today’s fast-paced and evolving digital landscape, financial institutions, including banks, microfinance institutes, and Savings and Credit Cooperative Societies (SACCOS), are embracing innovative technologies. This is to streamline their operations, enhance customer experiences, and stay competitive in the game. In this article we try to explore crucial tools that are reshaping the financial sector, emphasizing
Essential tools for Financial Institutions like Banks, MFI and Saccos in Digital world Read More »
Nucleus Research found that the return rose to $8.71— a 38 percent increase after adopting a CRM system. Furthermore, according to a survey conducted by Resco Net, 74% of the participants agreed that a CRM system improved access to customer data. Moreover, 64% believed in improved relationship management. Additionally, other noticeable improvements included interaction tracking
