SuiteCRM asterisk Integration

To make SuiteCRM available for customer support and call center users, Asterisk will help for both inbound and outbound call centers. Redian Software delivers seamless SuiteCRM Integration with Asterisk telephony/IPBX systems.

Features:

  • Call Popup:  incoming and outgoing calls and also allowing to open contact, edit call details. It checks Caller ID of the calling person against Contact, Accounts and Lead Modules.
  • Click to Call from Contact, Accounts and Leads module.
  • Complete call logs with automatic relations on leads/contacts module and automatic user assignment.
  • Can work with any version any edition of SuiteCRM.
  • Facility to link to recording files of each and every recordings.

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Akash Kumar

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