To make SuiteCRM available for customer support and call center users, Asterisk will help for both inbound and outbound call centers. Redian Software delivers seamless SuiteCRM Integration with Asterisk telephony/IPBX systems.

Features:

• Call Popup:  incoming and outgoing calls and also allowing to open contact, edit call details. It checks Caller ID of the calling person against Contact, Accounts and Lead Modules.
• Click to Call from Contact, Accounts and Leads module.
• Complete call logs with automatic relations on leads/contacts module and automatic user assignment.
• Can work with any version any edition of SuiteCRM.
• Facility to link to recording files of each and every recordings.