What we're learning, building and shipping.
News, analysis and field notes from our banking, insurance, AI/ML and CRM teams.
Showing 1–12 of 164 posts
- Insights
15 Zoho CRM Automations Every US Sales Team Should Build
Most US sales teams using Zoho CRM run it as a glorified contact database and never touch the automation engine. Here are 15 Zoho CRM automations — from Zia AI lead scoring and territory routing to Blueprint pipeline governance, Cadences and Deluge webhooks — that recover 54–85 hours a week for a 10-rep team.
Aug 3, 2026
- Insights
Why Enterprises in UK are choosing Kenya for their Call Centre Support
UK enterprises are moving voice, email and chat support to Nairobi in growing numbers — 2-3 hours ahead of London, natively English-speaking, UK-GDPR-aligned data protection, and unit economics 60-70% below a comparable UK contact centre. Redian Software runs a Nairobi-based call centre support hub built for exactly this footprint.
Jul 30, 2026
- News
Redian Software CEO Pavan Verma Joins NASSCOM SME Council Delegation to Sri Lanka for DISHA Programme Launch
Redian Software CEO Pavan Verma was part of the NASSCOM SME Council delegation to Colombo that launched the DISHA Programme — an initiative empowering Sri Lankan SMEs through mentorship, knowledge sharing and cross-border collaboration with SLASSCOM and 40 Sri Lankan technology companies.
Jul 27, 2026
- Zoho
End-to-End Xero to Zoho Books Migration Service by Redian Software
Redian handles your Xero → Zoho Books migration end-to-end — scoping, data mapping, historical migration, integrations, parallel run, cutover and hypercare. Fixed-fee, zero downtime, delivered by an Advanced Zoho Partner.
Jul 9, 2026
- Insights
CRM & ERP Implementation in Kenya: Why Top African Enterprises Choose Redian — An Award-Winning CRM/ERP Partner
African enterprises picking a CRM or ERP implementation partner face a specific gap — Western-priced consultancies without African context on one side, single-brand Kenya shops without multi-country depth on the other. Redian sits in the middle: Advanced Zoho Partner and Odoo Official Partner running a Nairobi delivery hub with award-winning credentials verifiable on both vendors' partner directories.
Jun 29, 2026
- Insights
Outsource Software Development to Kenya: Why US Tech Enterprises Choose Redian's Nairobi Hub
US tech leaders are increasingly staging their software outsourcing partnerships in Nairobi — 7 hours ahead of US Eastern Time, native English, CMMI Level 3 delivery, and a talent pool that has cut its teeth on production-grade fintech, cloud and mobile-first engineering.
Jun 29, 2026
- News
Redian Software Wins NASSCOM SME Inspire Award 2026 for Excellence in Global Business Expansion
Redian Software has been honoured with the NASSCOM SME Inspire Award 2026 for Excellence in Global Business Expansion — recognising our growth and delivery footprint across India, Africa, the GCC, the UK and the USA.
Jun 25, 2026
- News & Events
Zoho One ERP Masterclass for SACCOs — Nairobi, 10 July 2026
Free in-person Zoho One ERP Masterclass for Kenyan SACCOs at Hyatt Place Nairobi — live demos of loan automation, M-Pesa Daraja, KYC and SASRA reporting on a unified platform.
Jun 24, 2026
- News & Events
Webinar: Automate Your Textile & Garment Business with Odoo ERP
Free Redian Software webinar on Sun 12 July 2026 — discover how textile and garment manufacturers run inventory, MRP, sales and accounting on Odoo ERP. Online, 90 minutes, complimentary access.
Jun 23, 2026
- CRM
Finding the Right CRM Development Company in India
Why India has become a global hub for CRM development, what to look for in a partner, and how Redian delivers on Salesforce, Zoho, SuiteCRM and SugarCRM.
Jun 5, 2026
- Banking
SACCO management system — Kenya's credit unions achieve 5× member growth
How Kenya's credit unions are achieving 5× member growth in 18 months with digital-first SACCO management. The architecture, the playbook and the numbers.
May 28, 2026
- CRM
Complete Guide to Becoming a Certified Zoho Developer in India — Your Path to Success
Certification levels, salary bands, in-demand skills and a 12-month action plan to build a career as a Zoho Developer in India.
May 22, 2026